SIMPLEMIND SALES SCRIPT SOFTWARE
SIMPLEMIND SALES SCRIPT PLUS

SIMPLEMIND SALES SCRIPT SOFTWARE

– The technical support person couldn’t diagnose the software conflict even after working on it for three hours.

diagnose (verb): determine the nature of a problem.

– To tell the truth, I’m at my wits’ end trying to figure out the problem with my computer.

be at wit’s end (idiom): be very frustrated because you cannot solve a problem.

– I hate some computer companies because they tend to clutter their machines with junk software most people don’t use.

clutter (verb): fill an area with things and make it messy.

– I’ve told you a zillion times what the problem is. – My old computer was constantly crashing everyday, so I reinstalled the operating system to see if that would fix the problem. – I really hate this computer because it always freezes right when I’m trying to save important documents. – Sometimes, a product you buy will function perfectly long after the warranty runs out.

run out (phrasal verb): reach the ending period of an agreement or contract.

– If you’re having problems with the digital camera, send it back to the manufacturer to get a refund.

be under warranty (phrasal verb): protected by a written promise by a company to fix or replace one of its products.

– This computer was running great yesterday, but I can’t get it started today. – The phone message says I’m number 3 in the queue, but I have been waiting for over 20 minutes to talk to someone in customer support.

queue (noun): a list or line of phone calls to be answered (often considered British English) can also be used to describe a line of people waiting for a service.

So, why buy a computer that hiccups every time you turn it on when you can be the owner of the sleekest and friendliest machine ever.Ĭall us today or visit our Website for more information, and let us introduce you to the ultimate computer experience. Listen, while the competition is spending all of their time trying to imitate our computer’s performance and features, our company is innovating the computer industry. If your computer is holding you hostage and you can’t get the service you deserve, then call Turbo Command, creators of the safest and most reliable computer and operating system on the planet. Your approximate waiting time is 2 hours, 17 minutes or whenever we get around to answering your call.Ĭaller and Narrator: Does this experience sound familiar? Then, do what I did. I’m going to transfer you to our ONE technician. Technical support: It’s going to take us a minute or so to diagnose the problem.

SIMPLEMIND SALES SCRIPT PLUS

and plus there was a ton of preinstalled, third-party programs that just clutter the computer, and I’m at wit’s end trying to get this thing to work. and I think the computer’s infected with spyware and the big banana trojan virus. Technical support: Okay, okay, what seems to be the problem?Ĭaller: Well, first of all, the thing always freezes and has crashed a zillion times. It ran out yesterday.Ĭaller: What? A three-week warranty?. Technical support: Okay, well, sorry to say, but your computer is no longer under warranty. Technical support: Okay, what’s the problem?Ĭaller: Yeah, well, I bought one of your laptop computers about three weeks ago, but it just isn’t running right. I thought I was going to have to wait all day.

How can I help you?Ĭaller: Oh, I’m saved. Your approximate waiting time is 47 minutes.

Phone Recording: Your call is important to us, and we will answer your call in the order that it was received. Phone Recording: Hello and thank you for calling computer technical support.

Simplemind sales script